The Issue
When attempting to login to Florence StudyOrganizer using their Google Workplace credentials for the first time, some users may receive an "Access Blocked: Authorization Error" (or similar) error due to G Suite security policies set by their admin.
Configure the Florence StudyOrganizer app as Trusted (Recommended Solution)
Source article on Google Workspace Admin Help (↪ external article)
A trusted app has access to all Google Workspace services (OAuth scopes), including restricted services. Apps that you don’t trust can only access unrestricted services.
- Log in to the Google Admin console.
- In the Admin console, go to Menu > Security > Access and data control > API controls.
- In App access control, click Manage Third-Party App Access.
- For Configured apps, click Add app.
- Choose OAuth App Name or Client ID
- Enter the app's name "Florence Study Organizer" or client ID "677873447772-b4b9vikm2113okn565301u6h1d3356q4.apps.googleusercontent.com" and click Search.
- Point to the Florence Study Organizer app and click Select.
- Check the boxes for the client IDs that you want to configure and click Select.
- Select Trusted and click Configure.
Allow access to third-party apps that only require Google sign-in (Alternative Solution)
Allow your users to access third-party apps like Florence Study Organizer that don't ask for any Google data except for Google sign-in information (such as email address).
- Log in to the Google Admin console.
- In the Admin console, go to Menu > Security > Access and data control > API controls
- In API controls, click the Settings card.
- Click Unconfigured third-party apps.
- Choose Allow users to access third-party apps that only ask for Google sign-in info.
- Click Save.
If you experience additional issues, please don't hesitate to email support@florencehc.com.