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IT Admins: How to Whitelist Florence Study Organizer for Google Sign-In

Florence Support
Florence Support
  • Updated

The Issue

When attempting to login to Florence StudyOrganizer using their Google Workplace credentials for the first time, some users may receive an "Access Blocked: Authorization Error" (or similar) error due to G Suite security policies set by their admin.


Configure the Florence StudyOrganizer app as Trusted (Recommended Solution)

Source article on Google Workspace Admin Help (↪ external article)

 

A trusted app has access to all Google Workspace services (OAuth scopes), including restricted services. Apps that you don’t trust can only access unrestricted services.

  1. Log in to the Google Admin console.
  2. In the Admin console, go to Menu > Security > Access and data control > API controls.
  3. In App access control, click Manage Third-Party App Access.
  4. For Configured apps, click Add app.
  5. Choose OAuth App Name or Client ID
  6. Enter the app's name "Florence Study Organizer" or client ID "677873447772-b4b9vikm2113okn565301u6h1d3356q4.apps.googleusercontent.com" and click Search.
  7. Point to the Florence Study Organizer app and click Select.
  8. Check the boxes for the client IDs that you want to configure and click Select.
  9. Select Trusted and click Configure.

 



Allow access to third-party apps that only require Google sign-in (Alternative Solution)

Allow your users to access third-party apps like Florence Study Organizer that don't ask for any Google data except for Google sign-in information (such as email address).

  1. Log in to the Google Admin console.
  2. In the Admin console, go to Menu > Security > Access and data control > API controls
  3. In API controls, click the Settings card.
  4. Click Unconfigured third-party apps.
  5. Choose Allow users to access third-party apps that only ask for Google sign-in info.
  6. Click Save.
 

If you experience additional issues, please don't hesitate to email support@florencehc.com.

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