The Issue
Some Florence StudyOrganizer end users may receive a "blocked by administrator" or "Access denied" error when attempting to first add the Florence StudyOrganizer browser extension to Chrome:
This article gives a high-level overview of how to set policies for all users or customize settings for different groups to allow the Florence StudyOrganizer extension to install. For more detailed information, see the Google guide Managing Extensions in Your Enterprise.
Full source article in Google Help Center: https://support.google.com/chrome/a/answer/6177431?hl=en#allow-or-block-all-apps-and-extensions-except-the-ones-you-specify (↪ external article)
Allow the Florence StudyOrganizer Extension to Install
These steps assume you're familiar with configuring Chrome settings in your Admin console.
1. Make sure you're signed in to an administrator account. Learn more
2. In the Admin console, go to Menu > Devices > Chrome > Apps & Extensions > Users & Browsers (tab)
- (Users only) To apply the setting to a group, do the following:
- Select Groups.
- Select the group to which you want to apply the setting.
- To apply the setting to all users and enrolled browsers, leave the top organizational unit selected. Otherwise, select a child organizational unit.
3. Find the Florence Study Organizer app listed.
- If Florence StudyOrganizer is not listed: hover over the yellow (+) in the in the corner and select "Add from Chrome Web Store".
- In the catalog, search for "VersaTrial", click the result tile for the Florence Study Organizer extension, then click "Select".
4. Under Installation policy, choose Allow Install.
5. Click Save.
You can test if the Florence StudyOrganizer will install by visiting our Chrome Web Store listing: https://chrome.google.com/webstore/search/versatrial
Disable Chrome's Built-in Password Manager
As a team owner or administrator, you have the option to disable the default browser password manager for your team. By doing so, you ensure that all passwords are saved exclusively in Florence StudyOrganizer to avoid conflicts. If you're using Chrome, you can follow these simple steps to turn off the browser password manager.
On Windows Pro or Enterprise, use Group Policy Objects (GPO) to turn off the built-in password manager in the browser for your team:
-
Press the Windows logo key + R and enter the following line to open Group Policy Management:
gpmc.msc
-
In the Group Policy Editor, open Administrative Templates > Google > Google Chrome > Password Manager.
-
Choose “Enable saving passwords to the password manager" and click Enable > Apply > OK.
To verify that the built-in password manager is turned off, open Chrome, click the Chrome menu in the toolbar, and choose Settings > Autofill > Passwords.
If your team doesn’t use Windows Pro or Enterprise
If your team doesn’t use Windows Pro or Enterprise and can’t access Group Policy Manager, follow these steps to turn off the built-in password manager in the browser on any Windows PC:
-
Press the Windows logo key + R and enter “regedit”.
-
In the address bar, enter the following path for your computer:
\HKEY_LOCAL_MACHINE\SOFTWARE\Policies
If you don't see the Policies folder, click Edit in the menu bar, choose New, and create a new folder called "Policies".
-
Click New in the menu bar and create a folder called Google. In the Google folder, create a folder called Chrome.
-
Click Edit in the menu bar, choose New, and create a DWORD (32-bit) Value key named
PasswordManagerEnabled
. -
Right-click the
PasswordManagerEnabled
key, choose Modify, and enter 0 in the “Value data” field.
To verify that the built-in password manager is turned off, open Chrome, click the Chrome menu in the toolbar, and choose Settings > Autofill > Passwords.
If you experience additional issues please don't hesitate to email support@florencehc.com.